So many mind-opening dental resources are available online, with endless amounts of experts offering stellar advice. However, in 2023, one name stood out above the rest, clinching the coveted “Favorite Online Dental Resource” Nifty
Dr. Travis Campbell—otherwise affectionately known by his moniker, the “Dental Insurance Guy”—has deservedly captured the attention and respect of the dental community. Currently an author, trainer, speaker, contributor to various online dental communities, and dental coach and consultant, Dr. Campbell delivers practical, actionable content that dentists and team members can use immediately. He dispels many myths and misinformation around today’s dental insurance policies, with a mission to help his fellow dentists navigate the complexities of being exceptional doctors, business owners, and leaders all while still having a life outside of work.
I’ve always had a front-row seat to Travis’s journey and I’ve gotta say, I’m constantly amazed by the impressive progress he keeps making. With my dual role as the Editor of Dental Lifestyles Magazine and the host of the Nifty Awards, I had the honor of sitting down with Travis to discuss his story. We delved into why he got into dental insurance, his aspirations, and the invaluable insights he offers through his work.
Travis’s pandemic pivot.
Like yours truly, Travis is a born and bred Texan. He’s been a practicing dentist since 2009, after graduating from Baylor University in Waco, Texas (2005) and then Baylor College of Dentistry in Dallas, Texas. After Travis graduated dental school and hit the ground running, he soon realized—like many dentists inevitably do— that dealing with dental insurance can be a real pain in the butt. At that point, he already knew he needed to demystify the labyrinth of dental insurance. But he wasn’t yet focused on assisting his fellow practitioners to navigate its intricate web confidently.
However, things changed after the Covid-19 pandemic hit. Like many of us did at the time, Travis would still go into his office every day just to maintain his sanity. As much as he loved his kids, being around the house all day every day was a
bit maddening. However, during those times, he would only see one patient a day if he was lucky. With so much time on
his hands, Travis started trying to wrap his head around dental insurance and get a better grasp of its nuances.
Delving into the dental insurance puzzle.
Once Travis started asking questions, he realized that the information available was often convoluted or inaccurate—even
dental insurance companies proved to be poor sources. This frustration led him to immerse himself in the intricacies of insurance contracts, state and federal laws, the primary sources of insurance information, and more.
With this newfound knowledge, Travis embarked on a mission to help dental professionals understand the complexities of dental insurance, leaving no room for myths or misconceptions. He decided to write a comprehensive guidebook, “Understanding Dental Insurance: A Guide for Dentists and Their Teams,” and created a space for fellow dentists to come together and get the training needed to either avoid or quickly overcome most challenges that come with dental insurance.
Fast forward to the present, and countless individuals have found refuge in Travis’s knowledge. Thanks to him, many dentists have enjoyed better practice management, more informed treatment planning, and, ultimately, happier patients.
Travis’s goals for 2024—and his message to our readers.
As we enter 2024, Travis’s journey shows no sign of slowing down. He’s steadfastly dedicated to simplifying dental insurance, sharing his wisdom, and educating others. Currently, Travis is developing a comprehensive workbook aimed at helping dental teams gain a deep understanding of insurance intricacies. In addition, he is organizing a series of conferences focused on various aspects of practice management, a realm often overlooked in dental education.
To our readers, Travis extends his heartfelt gratitude for their support. He encourages you to seek solutions for any challenges you encounter in your dental practice and life. Whether dealing with the complexities of dental insurance or broader life issues, he emphasizes that solutions are always waiting to be discovered. Travis insists you should never accept the status quo; instead, take a proactive approach and explore alternative avenues.